Free Delivery For All Orders Above £ 35    |    Only The Best European & American Brands

Shipping

  • - FEDEX Free Shipping (UK) - FREE SHIPPING For Orders Over £ 35.00 - Delivery Time 1-3 Business Days

  • - FEDEX Tracked Service (UK) - £ 3.99 - Delivery Time 1-3 Business Days

  • - FEDEX Tracked Service (Worldwide) - £ 9.99 - Delivery Time 2-7 Business Days

 

Important information

  • A signature is required upon receipt of goods
  • We are unable to leave a parcel unless prior arrangements have been made
  • We do not deliver on bank holidays
  • Order cut-off times are provided as guidelines only, and do not take into account possible delays caused by payment authorisation
  • Delays may be caused by external influences

Shipping Process

  • Lola Team will process and ship your order within 24hs of receiving it.
  • Once the order has been dispatched, a tracking code will be sent to your registered email address.
  • Courier will contact you to your telephone number to confirm delivery time.
  • Package will be delivered at the arranged time and a signature will be required upon receipt of goods
  • If the delivery is not possible (customer don't answer phone, not available, ecc), then the courier will attempt twice again in the following days before returning the goods to Lola Team.
  • In this case of failed delivery, Lola Team will contact you and offer you pick up or schedule a new delivery.

Insurance

  • Lola Team insures each purchase during the time it is in transit until it is delivered to you. We require a signature for all goods delivered. Once signed and goods passed to you, at this point the responsibility for your purchase transfers to you. If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfilment by Lola Team and transfer of responsibility in the same way as specified above.

VAT

  • All Prices include VAT. If you need VAT receipt please write us with your order number info@ilovelola.com

International Duties and Taxes (Paid)

  • International orders are exclusive of duty and custom charges. Depending the custom rules import duties could be charged or not.
  • As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to; payment of these is necessary to release your order from customs on arrival.